Client profile: The client was a multinational precision electronics company that purchased metal components from suppliers in China. The key challenges it faced were maintaining competitive pricing, ensuring high quality components and minimizing the risk of delivery delays.
Customer challenges:
1. High production costs – The company needed to reduce the cost of metal components to offer its products at competitive prices.
2. On-time delivery problems – Delays from Asian suppliers were causing production downtime, negatively affecting order fulfillment.
3. Quality of components – While the price was competitive, the quality did not always meet standards, leading to additional repair costs and production delays.
Prasmet’s solution:
Prasmet offered a comprehensive service that included:
1. Optimization of component costs – Thanks to a modern machinery park and an optimized production process, Prasmet was able to offer competitive prices while maintaining the highest quality. On-site production has reduced transportation costs and import duties.
2. Stability and on-time delivery – Prasmet guaranteed regular deliveries at short notice, eliminating the risk of production downtime. Cooperation with a local supplier enabled precise production planning and avoided long transportation times.
3. Guarantee of high quality – The company implemented a quality control system at every stage of production, and additionally offered an ultrasonic cleaning service that protected components from corrosion and damage. As a result, the customer could rely on deliveries that met all technical requirements.
Results:
Reduction of production costs by 15% – Thanks to cooperation with Prasmet, the customer reduced the cost of metal components, which allowed it to offer competitive prices for its products on the market.
Increased on-time delivery by 20% – Shorter delivery times and no order delays translated into smoother production runs.
Increased customer satisfaction – Thanks to stable deliveries of high-quality components, the company has avoided problems related to repairs and corrections, allowing it to fulfill orders on time and increase trust among customers.
Summary: Cooperation with Prasmet allowed the client not only to reduce costs, but also to improve production quality and on-time delivery. As a result, the company gained a competitive advantage in the market and was able to achieve its business goals more effectively.
