Client Profile:

Our client is a renowned manufacturer of lighting systems, providing innovative solutions to the construction and infrastructure industries. The company was working with several suppliers of metal components, but encountered serious problems related to unpredictable deliveries, which negatively affected its ability to maintain stable production.

Customer challenges:

1. Supply instability – The client relied on one major supplier of metal components of metal components, however, as a result of delays and quality issues with the parts supplied, production downtime regularly occurred, which delayed projects and generated additional costs.

2. Risk associated with a limited number of suppliers – A company in the lighting industry identified a risk associated with over-reliance on a single supplier. With this, it decided to introduce a second supplier that could act as a backup and stabilize the supply chain.

Prasmet’s solution:

Prasmet was invited to cooperate as a second backup supplier of metal components, aiming to stabilize the customer’s customer’s production processes. To meet the requirements, Prasmet offered:

1. Flexible on-demand production – An in-house tool shop and an advanced fleet of machinery allowed for quick responses to customer needs, making it possible to deliver components at short notice when the main supplier was unable to meet its commitments.

2. Consistent quality and precision workmanship – Prasmet ensured the highest production standards and a rigorous quality control system that eliminated problems with defective components that the customer had previously struggled with.

3 .Trusted partnership for the long term – Prasmet committed to serve as a stable backup supplier that can take over part of orders in emergencies, ensuring smooth production at the customer’s site.

Results:

Stabilizing the supply chain – By introducing Prasmet as a backup supplier, the customer was able to avoid production downtime when the first supplier was unable to able to deliver parts on time.

Reduced risk – The customer reduced the risk of depending on a limited number of suppliers, which contributed to greater flexibility and operational security operational security.

Reduction in production delays – Prasmet was able to quickly deliver orders in emergencies, which significantly reduced the number of production stoppages, resulting in a to a more stable pace of project execution.

Conclusion:

By working with Prasmet, the lighting company has gained a reliable backup supplier that, in crisis situations, provided an uninterrupted supply of metal components. Stabilization of the supply chain and
improved flexibility in production planning allowed the client to deliver orders on time orders and maintain high product quality in the market.